Delivery & Returns policy

The parcels are generally sent back within the 2 days after the payment reception. They are despatched by UPS with the tracking number and be handed to the addressee without the signature. The parcels can also be shipped by UPS Extra service and be handed to the addressee against the signature. Please contact us before choosing the delivery option as the additional costs are applied. Whatever your choice of delivery we will send you a link for the on-line tracking of your parcel. 

The delivery charges include the preparation costs, the packing costs as well as the freight costs. The preparation costs are fixed, whereas the freight costs vary according the total weight of the parcel. We recommend you to gather together all items in one order. We cannot put together 2 orders placed separately and the delivery costs will be applied to each order separately. Your parcel is despatched at your own risk but a particular attention is paid to all fragile objects. The box dimensions are appropriate and your articles are correctly protected. 

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